Information We Collect
When you contact us or schedule a mold test, we collect the details you give us: your name, phone number, email address, and the property address where you need testing. If you call us at (208) 823 1178, we note what you tell us about your home or building so our technicians arrive prepared.
We also collect basic technical information automatically when you browse our website. That includes your IP address, browser type, device type, pages you visit, and the time of your visit. This helps us understand how people find us and improve the site.
How We Use Information
We use your contact details to schedule your mold inspection, send you a confirmation, and follow up after the test. If you ask us a question, we use your information to answer it.
We use website data to keep our site running smoothly, see which pages are helpful, and make sure our services reach people in Meridian and the surrounding area who need them. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our pages. Cookies are small files stored on your device that help the site function properly.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still call us to book a test.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to track website traffic and usage patterns. These tools collect information sent by your browser as part of a web page request, including your IP address and pages visited. This data is aggregated and does not identify you personally.
We may also use third-party scheduling or communication tools to manage appointments and respond to your inquiries. These providers only access your information to perform services on our behalf and are obligated to protect it.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We share it only when necessary to run our business, such as with scheduling software or email providers who help us communicate with you.
We may disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we share only what is needed and keep your information safe.
Data Retention
We keep your personal information for as long as we need it to provide services to you and to meet legal, tax, and accounting requirements. When we no longer need it, we securely delete or anonymize it.
If you would like us to delete your information sooner, contact us using the details below and we will honor your request as allowed by law.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access to your data, and staff training on privacy practices.
No method of transmission over the internet is completely secure, but we work hard to safeguard what you share with us. If you have concerns, call us and we will answer your questions.
User Rights
You have the right to ask us what personal information we hold about you, to correct any mistakes, and to request that we delete it. You can also opt out of marketing emails at any time by clicking the unsubscribe link or calling us.
To exercise any of these rights, contact us using the phone number or email below. We will respond promptly and help you however we can.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it right away.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or the law. When we do, we will post the new policy on this page and update the effective date at the top.
We encourage you to review this page occasionally so you stay informed about how we protect your information.